FAQs
Answers to the questions we’re asked most often. Can’t find what you need? Just ask Sharon.
Booking & tickets
How do I book tickets?
Where an event is on Eventbrite you can book and pay by card online (Eventbrite adds a booking fee). You can also pay by bank transfer or cash with no booking fee — or simply call or WhatsApp Sharon on 07523 861289.
How will I receive my tickets?
After providing your address via phone or email, we will deliver your tickets to you. Alternatively you’re welcome to collect your tickets.
Can I pay a deposit?
For some events, such as New Year’s Eve, you can pay a deposit first and the balance by a set date. The event page tells you if a deposit option is available.
What is the policy on refunds?
We do not accept refunds after purchase unless the event is cancelled. Deposits are non-refundable.
On the night
Do I need my ticket to enter the venue?
Yes — please bring your printed ticket. For paper-free events, such as our New Year’s Eve party, there’s no ticket: just give the party leader’s name when you arrive, or show your booking confirmation email.
Will you accept card payments on the night?
Yes, we accept card payments and cash payments.
What are the parking options?
We have plenty of parking outside of the Northborough & Deeping Gate Village Hall.
Is the event accessible for people with disabilities?
Yes, the event will be accessible for anyone with a disability. For further information or accommodations please contact us.